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At NexoFast, customer satisfaction is important to us. If you experience an issue with your order, we offer returns and refunds under the conditions outlined below.

Return Eligibility

Customers may request a return or refund within 14 days of receiving the product.

Returns or refunds are accepted only in the following cases:

• The item received is defective or damaged
• The wrong item was delivered
• The product is significantly different from the description

Non-Returnable Items

We do not accept returns if:

• The wrong item or size was ordered by the customer
• The customer no longer wants the product after shipment
• Minor variations in color or design occur due to lighting or screen differences

Return Conditions

If a return is approved:

• Items must be unused and in original condition
• Requests must be made within 14 days of delivery

Refund Policy

Refunds may be issued in the following cases:

• The order is confirmed as damaged, defective, or incorrect
• The product does not arrive within the expected delivery timeframe
• The product is materially different from the description

Once approved:

• Refunds are processed within 10 business days
• Refunds are issued to the original payment method used at checkout

Return Shipping Costs

• Customers are responsible for return shipping costs unless the item is defective or incorrect
• In some cases, return shipping may not be required, and a refund may be issued after verification

How to Request a Return or Refund

1. Email us at support@nexofast.com
2. Include your order number and clear photo or video evidence
3. Our support team will review and respond within a reasonable timeframe

Late or Missing Refunds

If you have not received your refund after 10 business days from approval:

• Please check with your bank or payment provider
• Contact us for further assistance

Customer Agreement

By placing an order on Nexofast.com, you agree to this Return & Refund Policy.

If you have any questions, let us know contact-us